Shipping policy
Effective Date: May 2025
Thank you for choosing Kaldi Clothing Co for your apparel needs. Our Shipping Policy outlines the terms and conditions related to the shipping of our products. By making a purchase on our website, you agree to comply with the policies outlined below.
At Kaldi Clothing Co, we do things a little differently and a little more consciously.
All of our products are made on demand, which means we only print what’s needed, when it’s needed. No big warehouses, no piles of unsold stock, and way less waste. It's our way of keeping things sustainable while still delivering the quality gear you love.
1. Order Processing:
- Once you place your order, we’ll get to work printing and packing it just for you. This process usually takes 5–7 business days, and you’ll get a shipping confirmation as soon as it’s on its way.
- Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Methods:
- We offer standard shipping options only.
- Shipping costs and estimated delivery times are calculated at checkout based on the destination and selected shipping method.
3. Delivery Timeframes:
- Estimated delivery times are provided during the checkout process and depend on the shipping method selected.
- Please note that unforeseen circumstances, such as customs delays or adverse weather conditions, may affect delivery times.
4. Shipping Destinations:
- We currently offer shipping to the United Kingdom. If your country is not listed, please contact our Customer Service team for assistance.
5. Tracking Information:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number through our website or the carrier's website.
6. Customs and Duties:
- Customers are responsible for any customs fees, taxes, or duties associated with their orders.
- Customs policies vary by country, so please check with your local customs office for more information.
7. Shipping Address:
- Please ensure that your shipping address is accurate and complete.
- Kaldi Clothing Co is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Undeliverable Packages:
- If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange re-shipment. Additional shipping charges may apply.
9. Lost or Stolen Packages:
- Kaldi Clothing Co is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that your delivery location is secure.
10. Contact Information:
- For questions or concerns regarding our Shipping Policy, please contact us at kaldiclothingco@gmail.com.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our Shipping Policy. We appreciate your trust in Kaldi Clothing Co, and we strive to provide you with a seamless and enjoyable shopping experience.