Refund policy

Returns & Exchanges

Because we print everything to order, we don’t hold excess stock - which helps us cut down on waste and keep things sustainable. That said, we want you to be totally happy with your gear.

Something not quite right?

If your item arrives damaged, misprinted, or isn’t what you expected, just get in touch within 14 days of receiving your order. We’ll sort it - whether that means a replacement or a refund.

Change of mind?

Since each item is made just for you, we’re not able to accept returns for things like wrong size, colour, or if you’ve simply changed your mind. We include clear sizing guides on every product page to help you pick the right fit, so be sure to check those before ordering.

How to reach us:

Drop us an email at kaldiclothingco@gmnail.com with your order number and a quick note about the issue (photos help too). We’ll get back to you as soon as we can.

Thanks for understanding and supporting slow, thoughtful fashion. We’re all about creating better - not more 🌎 🤘🏻